Working at Ginger.io

At Ginger.io our mission is to create a world where everyone can be their best self. By harnessing the power and convenience of a smartphone, Ginger.io is able to provide high-quality care to people suffering from anxiety, stress, and depression.

With Ginger.io, members receive a personalized care plan and the right level of care based on their needs—from self-management tools and coaching to therapy and psychiatry. Using information collected from a member’s smartphone, our care team is able to understand how someone is doing in-between visits and can reach out proactively to provide support.

We at Ginger.io believe that diverse and inclusive teams make our company better. Teams with individuals that bring different perspectives to challenges are more innovative, collaborative, and create better solutions. To that end, we're striving to build a workplace that actively embraces a diversity of people, ideas, talents and experiences.

Fast Company called Ginger.io one of The World’s Top 10 Most Innovative Companies in Healthcare and the World Economic Forum named us a Technology Pioneer.

Ginger.io is looking to fill the many positions across the US.


Therapist - Part-time / Remote

Tennessee, Minnesota, Alabama, Maine, Vermont, New Hampshire, Maryland, Connecticut, Delaware, New York, Washington, New Mexico, Wyoming, Texas, Missouri, Wisconsin, Rhode Island, Montana, Utah, South Dakota, Louisiana, Mississippi, Kentucky

Unique Perks

  • Empower your patients by offering the Ginger.io mobile app in your practice. Our app is a cohesive tool for patients to manage their symptoms of depression and anxiety, and has proven effective in multiple clinical research studies. Features include mindfulness and CBT exercises, journaling, health tips and ways to track progress.
  • Practice from the comfort of your own home or office, on your schedule.
  • Start practicing team-based care, participate in consultation groups, ongoing training and a supportive clinician community.
  • With close to a million people screened via our website, Moodmatters.org, we know how to reach patients. Ginger.io will handle all the marketing, patient acquisition and management overhead. You handle caring for the patients!

Responsibilities

  • Provide teletherapy to patients over a video platform.
  • Work with a collaborative care team including non-clinical coaches, other therapists, psychiatrists, care managers and administrators.
  • Conduct evaluations and assessments according to patient needs and standard of care.
  • Keep appropriate records as dictated by ethical and legal standards.

Skills & Qualities

  • Willingness to integrate cutting-edge technology into your care.
  • Willingness to use CBT, DBT, and mindfulness techniques.
  • Knowledge of current research to integrate into evidence-based practice.
  • Familiarity with mobile apps, video therapy and google web-apps. Tech-savviness is a must.

Experience

  • Doctoral or Master’s degree in psychology, counseling, marriage and family therapy or other relevant field.
  • A license to practice (LCSW, LMFT, licensed psychologist) in good standing. Licensure in multiple states is highly valued.
  • 3+ years experience providing clinical psychotherapy to individuals, couples or families preferred.

This is a remote position. 

Psychiatrist - Part-time / Contract

NATION-WIDE, USA

Unique Perks

  • Empower your patients by offering the Ginger.io mobile app in your practice. Our app is a cohesive tool for patients to manage their symptoms of depression and anxiety, and has proven effective in multiple clinical research studies. Features include mindfulness and CBT exercises, journaling, health tips and ways to track progress.
  • Practice from the comfort of your own home or office, on your schedule.
  • Start practicing team-based care, participate in consultation groups, ongoing training and a supportive clinician community.
  • With close to a million people screened via our website, Moodmatters.org, we know how to reach patients. Ginger.io will handle all the marketing, patient acquisition and management overhead. You handle caring for the patients!

Responsibilities

  • Provide tele-psychiatry to patients over a video platform.
  • Work with a collaborative care team including non-clinical coaches, therapists, other psychiatrists, care managers and administrators.
  • Conduct evaluations and assessments according to patient needs and standard of care.
  • Keep appropriate records as dictated by ethical and legal standards.

Skills & Qualities

  • Willingness to integrate cutting-edge technology into your care.
  • Willingness to practice evidence based psychiatry.
  • Knowledge of current research to integrate into evidence-based practice.
  • Familiarity with mobile apps, video therapy and google web-apps. Tech-savviness is a must.  

Experience

  • MD with completion of accredited psychiatry residency.  BE/BC
  • A license to practice psychiatry. Licensure in multiple states is highly valued.
  • DEA certification
  • 3+ years experience providing clinical psychiatry services.

THIS IS A REMOTE POSITION. 

Lead iOS Engineer

San Francisco, CA

We are looking for an experienced iOS Engineer to own development of our consumer mobile app.

Essential Skills

  • Solid understanding of Swift, iOS frameworks, and iOS software design patterns
  • 3+ years of experience developing and deploying large-scale iOS apps (> 100k users)
  • Strong CS fundamentals
  • Strong sense of ownership, urgency and drive
  • Experience with Git

Desirable Skills

  • Strong intuition for user experience and idiomatic iOS interface design
  • Experience with background data collection, battery-life optimization, local data processing
  • Backend experience (Python, Django)
  • Committed to mentoring and learning from others

Responsibilities

  • Own full lifecycle of iOS application: prototyping, developing, testing, deploying, and debugging
  • Work with the team to ensure that the app experience is consistent between iOS and Android
  • Make architectural decisions that balance the trade-off between the level of customization and complexity
  • Write well-structured, maintainable, idiomatic code. Incorporate appropriate level of testing and documentation, depending on whether you’re prototyping or writing production code

Full-Stack Engineer Intern

San Francisco, CA

Our engineering team is built on a foundation of trust, versatility, and collaboration. We are looking for an experienced engineer that can immediately contribute to our product and is passionate about helping people be their best. You will be working closely with one of our engineers and will take ownership of shipping key features. Specific areas may include working on our web application used by health coaches, APIs used by the patient mobile app, and backend infrastructure.

Applicable Skills

  • Back-end Web Development: Python, Django, Celery, RabbitMQ, Postgres, MySQL, Redis, RESTful APIs
  • Front-end Web Development: HTML, CSS, JavaScript, Angular.js, analytics and testing frameworks

Responsibilities

  • Lead development of features from visual mocks to completion, and make key architectural decisions where necessary
  • Write well-structured, maintainable, idiomatic code with good documentation
  • Communicate with the rest of the team (e.g. sales and user experience) to ensure that the functionality you're implementing is what was intended
  • Work closely with a cross-functional team that includes mobile developers, designers and product owners in order to quickly deliver new features

Desired Experience

  • Related coursework and/or project experience
  • Previous internships or employment

Security Engineer Intern

San Francisco, CA

During your internship, you will be integrated into a team where you will work on various projects to help Ginger.io fulfill its mission to make high quality mental healthcare possible for everyone. Interns will have the opportunity to participate in weekly cohort meetings, team outings and events, and engage in discussions with Ginger.io leadership. If you want to be in a true learning environment and are eager to make an impact in your next internship, this is the place to be!

Security is of paramount importance at Ginger.io. We help people better manage their mental wellbeing by providing a comprehensive team of coaches, therapists and psychiatrists via a simple-to-use mobile app. Safeguarding sensitive information is critical to our continued success. The healthcare regulatory and compliance laws such as HIPAA further makes security a very high priority for us. From the CEO down to each individual developer, everyone views security as a personal responsibility.  As a Security Intern, you will have the unique opportunity to hone your security skills by contributing to the company’s top priority security projects.

Responsibilities

  • Improve automated systems and develop scripts to improve our metrics and visibility.  
  • Learn and use security-related tools to help protect Ginger.io’s members.
  • Identify risks and report to teams of mobile, web and infrastructure engineers.

Desired Skills and Experience

  • Currently pursuing a Bachelor's Degree or Master’s Degree in Computer Science, Cyber Security or similar discipline.
  • You’re fascinated by information security, cyber security, or technical risk management.
  • You already have some technical depth in a few of the following areas: iOS, Android OS, Web Services, SQL, Python, Linux, Docker, and/or penetration testing.
  • You have a fun and positive attitude, and like working in teams who will challenge you to excel!

User Acquisition Manager

San Francisco, CA

The UA Manager is responsible for designing and executing customer acquisition campaigns via a variety of channels to grow the Ginger.io member base. As a vital member of the marketing team, the UA Manager will work closely with the rest of the Marketing and Product teams to manage and scale our ad campaigns on display, search and affiliate networks and other paid channels.

What you’ll do every day

  • Create and drive our growth plan for acquiring new members through focused, data-driven, and ROI based user acquisition strategies.
  • Analyze performance data and metrics to make decisions regarding creative, targeting, bids, and budget allocation.
  • Own the UA workflow. Launch, drive A/B testing and creative optimization, scale campaigns and share your findings with the team.
  • Partner with design to lead creative development and continually test new campaigns and creatives to drive highest yield.
  • Collaborate with our UA agency, marketing designers, engineers, and data analysts.
  • Own and drive A/B testing and creative optimization and share your findings with the team.
  • Generate weekly spend and performance reports around trends and key metrics specific to goals.

About you

You have an interest in mental health and a roll up your sleeves attitude. You thrive on balancing strategy, creativity and analytics to find great customers. You are ROI-focused and are excited to be responsible for strategy, creative, and execution.

Your background

  • 3-6 years of experience managing user acquisition campaigns. Mobile user acquisition for a consumer and/or medical apps a plus.
  • Curious by nature with a blend of creativity and metrics-driven approach to problem solving.
  • Expertise in marketing mobile or other online services and a good understanding of tracking and analytics
  • Ability to quickly understand, test, and adapt new marketing techniques and technologies into marketing plans
  • Experience managing marketing budgets
  • Familiar with CPA, CPC, CPM, CAC and LTV
  • Great Excel and/or SQL skills; strong analytics background including data manipulation and pivot tables.

Product Marketing Manager

San Francisco, CA

The Product Marketing Manager is responsible for consumer and employer product marketing for Ginger.io.  As a vital member of the marketing team, the Product Marketing Manager works closely with our user acquisition, product, design and employer sales teams to develop our product marketing strategy and manage its execution.

What you’ll do every day:

  • Consumer Product Marketing
    • Develop multi-channel lifecycle marketing and communication plans, including email, online, and on-device to increase retention and engagement. 
    • Be the voice of the customer as we develop new features and enter new markets.
    • Manage outbound retention and reengagement efforts via email and push notifications.
    • Work closely with the product team to plan and execute detailed cross-organizational product and feature launches.
  • Employer Sales Support and Enablement
    • Develop, execute and manage success of employer launch strategies including messaging, events and rollout.
    • Execute the employee marketing strategy leveraging multi-channel touchpoints (e-mail, website, push, printed materials and in person events) that deliver against retention and engagement targets.

About you:
You have an interest in mental health and a roll up your sleeves attitude. You thrive on balancing strategy, creativity and analytics to delight customers and view your activities through a customer-centric lens. You are ROI-focused and are excited to be responsible for strategy, segmentation, execution and management.

Your background:

  • 5-8 years of relevant product marketing experience bringing a product to market and/or marketing a product already in market. B2B2C experience a plus. 
  • Experience in a fast-moving evolving industry working in marketing, driving strategies across all channels.
  • Understanding of marketing methodologies, such as customer segmentation, targeting, incremental performance reporting and variant testing.
  • Comfort with web, email and push notification platforms. Hands on experience with Squarespace, MailChimp, Marketo, and/or Swrve a plus.
  • Bachelor’s Degree or equivalent experience.

Client Services Manager

San Francisco, CA

The Client Services Manager will be responsible for day-to-day operations and communication at each of our employer accounts. This includes project management and implementation across key business stages from launch event, onboarding, reporting & analysis, to quarterly events (onsite & virtual), and renewals. Goals would be to deliver the full spectrum of white-glove, elite advisory services to each and every one of our clients and to make our key stakeholders successful in delivering the Ginger.io programs to their employees.

You will work very closely with our Sales team to facilitate a smooth transition from deal closing to launch planning and implementation. Externally, you will serve as the primary go-to advisor for all of our key enterprise accounts. Internally, you will be the eyes and ears on the ground, educating the Sales, Marketing, Product, and Clinical teams on the evolving needs at each account and advise on relevant changes needed to address client needs.

What you’ll do:

  • All aspects of client management, including: implementation, day-to-day client service, relationship building with high-level and operational stakeholders, and renewal management
  • Educate client stakeholders and individual employees about why Ginger.io can be helpful for them and how to use it
  • Design creative ways to boost and maintain engagement across clients in different industries and corporate cultures
  • Create and maintain a standardized account management playbook & workflows across different books of business to ensure smooth implementations
  • Work with Marketing to manage communications to our employer user base
  • Form strong partnerships within an account with VP of HR, CFO, Chief People Officer, Directors, Benefits Managers, Legal and other People Ops associates to ensure we develop referenceable customers who love Ginger.io

About you:

  • 3+ years of HR consulting, broker, client service, and/or other health benefits experience
  • Demonstrated success managing multiple marquee accounts or clients and building strong partnerships with key stakeholders
  • Basic knowledge of and aptitude in ramping up on employee benefits and US healthcare ecosystem, including understanding the dynamics between insurance carriers, providers, brokers, consultants, employers, and benefit partners
  • Overall proactiveness, responsiveness, and thoughtfulness so that Ginger.io Client Services is perceived as a premier client management team
  • Ability to communicate in a compelling yet compassionate manner
  • Ability to appropriately manage expectations both externally and internally
  • Demonstrated ability to ramp up quickly on new subject matter, particularly in HR/Benefits space

Sales Account Executive

San Francisco, CA

You'll be selling the Ginger.io service to employers! You’ll manage the sales process from beginning to end, and beyond: build target lists, generate, qualify and follow up on leads, create marketing materials, develop and deliver pitches, assist with contracting and pricing, close deals, conduct onsite and remote kickoffs, and help manage accounts on an on-going basis. You’ll be the third member of our Sales team, and you’ll interface with all parts of our company, providing valuable real world feedback to our Product, Engineering, Marketing and Clinical teams. You’ll be busy! And you’ll see your impact, every day.

Our benefits are great and our compensation is competitive, but the best part of this job is working with a small group of people from a variety of backgrounds who are united in our passion about changing the face of behavioral health.

Essential skills

  • 3-5 years of successful B2B field sales experience
  • Experience successfully selling to HR/People Operations, Benefits, or Finance
  • Experience in solution sales and/or selling services
  • Demonstrated perseverance, teamwork and drive
  • Willing and experience in doing whatever it takes to get the job done – lead gen, marketing, cold calling, pitch creation and delivery, travel, building relationships, closing deals, etc.
  • Structured and process-oriented – we’re still a startup and could use your expertise in this area
  • Execution-oriented – you get stuff done

Why you should apply

  • You want to help companies provide healthier workplaces for their employees
  • You want to help employees have more satisfying personal and professional lives
  • You’re excited about how technology can be used to enhance behavioral health care
  • You enjoy fast-moving and frequently changing environments
  • You want to be part of a mission-based business
  • You like being a trailblazer
  • You relish knowing everything you do has a direct impact on the company’s success